In the unlikely event that you don't like your order, you can return products for up to 14 days after they arrive to you. We currently do not offer an exchange service.
Returns will be accepted if a product is in its original condition and packaging, with no marks, pulls or rips. Once the item is confirmed to be in its original condition by our MB Team, the refund will be processed.
Maison Beau will not bear the cost of the return, this must be covered by the customer. We advise selecting a tracked returns postage method to speed up the returns process.
We endeavour to complete returns within 48 hours of receiving the item, on working days (Monday-Friday). Please allow up to 7 days for your funds to arrive back into your account as timeframes can be dependent on your payment method and/or bank.
Refunds may only be made to the same payment method used to place the order, not to a third party.
Any purchases made from our Sale are non refundable. Please note our Refund Policy may vary throughout peak sales times and may not apply to reduced items.